Refund Policy

Last updated 5 August 2026

1. 14-day refund

If you are not happy with a paid plan, tell us within 14 days of the payment and we refund it in full. No form to fill in and no reason required.

2. Annual plans

Cancel an annual plan partway through and we refund the unused whole months, minus any period already used at the monthly rate.

3. How to ask

Write to legal@acmepulse.com from the address on the account. Refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.

4. When we may decline

• Accounts closed for breaking the acceptable use rules.
• Repeated refund requests on the same account.
• Lifetime deals, which are non-refundable after 30 days and are stated as such at purchase.

5. Downgrades

Moving to a cheaper plan takes effect at the end of the current period; we do not refund the difference for the period already paid. Nothing is deleted when you downgrade.

Questions about this document: legal@acmepulse.com